B8visa FAQ — the answer to your question
Find your answers here

No. Under b8visa's terms, each person may only hold one account. Creating multiple accounts is a violation of our policy and may result in both accounts being suspended. If you're having trouble, please contact support.

On the login page Go to the login page and click "Forgot Password?" Enter your registered mobile number and you'll receive an OTP. Verify the OTP, then set a new password. The whole process takes under 2 minutes.

Yes. After logging in, you can update your name, email, and password from your profile settings. To change the mobile number used during registration, please contact the support team directly, as it is the primary identity verification element on your account.

KYC is not required for regular gaming. However, verification may be requested for large withdrawals or if unusual account activity is detected. The process is straightforward — simply submit a photo of your national ID.

b8visa supports deposits via Mobile Pay, Nagad, Rocket, and bank transfer. Mobile banking is the fastest option — funds are typically credited within 2–5 minutes. For more details, Payment Page here.

The minimum deposit at b8visa is just ৳300, making it easy to get started even on a small budget. Maximum deposit limits may vary depending on the payment method. For more details, Payment Page here.

Withdrawal requests are typically processed within 30 minutes to 24 hours of submission. Mobile banking offers the fastest processing times, while bank transfers may take a little longer. Slight delays can occur during peak hours.

b8visa does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transaction fees. The same applies to withdrawals — b8visa charges nothing. Everything is fully transparent.

Don't worry. Network delays can sometimes cause a deposit to appear late. Please wait 15 minutes. If it still hasn't shown up, contact the support team with a screenshot and your transaction ID — we'll get it sorted quickly.

New members at b8visa receive an attractive welcome bonus on their first deposit. To learn about bonus details and current offers, Promotions Page to view details. To claim your bonus, use a promo code during your first deposit after registration.

Every day when you log in to your account, Login your daily login bonus is automatically added to your wallet. Logging in on consecutive days increases the bonus amount. Missing a day resets your streak, so make sure to log in every day.

Each bonus comes with its own wagering requirements. In general, bonus funds cannot be withdrawn directly — you must place a certain number of bets first. To view the full terms for each bonus, Promotions Page and Terms & Conditions Read it here.

When a friend registers on b8visa using your referral link or code, you both receive a bonus. Once your referred friend makes their first deposit, a referral bonus will be credited to your account. You can find your referral link in the profile section after logging in.

b8visa offers slots, Live Casino (baccarat, roulette, blackjack), cricket and football betting, lottery, and virtual games — over 1,000 games in total. of new games The list is updated regularly.

Yes, most slots and casino games have a demo mode. Try them risk-free to get a feel for the game before playing with real money. Note that Live Casino and Sports Betting do not offer demo mode.

Login by On the lottery page Go to the lottery page, browse the list of active lotteries, pick your preferred one, buy a ticket, and wait for the draw results. If you win, the prize is automatically credited to your wallet.

If you get disconnected, the system saves the game result automatically. Your game state can be restored once you reconnect, and your bet amount remains secure. If you experience any issues, contact the support team with your transaction details.

The b8visa app is our App Page Download directly from here. Both Android and iOS versions are available. Also on the download page Detailed instructions are available. Do not download the app from any third-party sites.

On Android, enable "Unknown Sources" or "Install unknown apps" under Settings > Security > Unknown Sources, then install the APK file. On iOS, download via Safari and trust the profile under Settings > General > VPN & Device Management.

Yes, it's best to keep the app updated to the latest version. Updates include security improvements, new games, and performance enhancements. When you see an update notification on launch, update right away.

First, check your internet connection. Make sure your password is correct. Close the app and reopen it. If the problem persists, uninstall and reinstall the app. If you're still having trouble, reach out to the support team.

Yes, b8visa uses SSL encryption and advanced security technology to keep your information safe. We never sell your data to third parties. For more details, please see our Privacy Policy Read it here.

Change your password immediately and notify the support team. We will temporarily lock your account and investigate. For your security, never share your password with anyone and avoid clicking links from unknown sources.

Yes, you can enable two-factor authentication from your profile settings. An OTP will be sent to your mobile each time you log in, making your account significantly more secure. Enabling 2FA is strongly recommended.

b8visa will never ask for your password or banking details via SMS or WhatsApp. If you receive such a message, it is fraudulent. Do not click any links in the message. Please report it to our support team and Responsible Gaming View instructions.