B8visa's Privacy Policy — Your data is safe with us

B8visa.biz ("we", "b8visa", "platform") is fully committed to protecting the privacy of its users ("you", "member"). This Privacy Policy ("Policy") applies to our website, mobile app, and all related services.

By registering for an account or using the b8visa platform, you are deemed to have accepted this Privacy Policy. Please read it carefully before signing up.

This policy is written in Bangla so our Bangladeshi members can understand it with ease. Everything is explained in plain language, free from legal jargon.

B8visa collects two types of data: (a) information you provide directly, and (b) information collected automatically through your use of the platform.

We only collect information that is strictly necessary. No unnecessary personal data is ever requested.

B8visa uses your information only for specific, defined purposes. Your data is never used for unrelated reasons.

• Account Management: For registration, login, password reset, and account security.
• Transaction Processing: To verify deposits, withdrawals, and bonus eligibility.
• Identity Verification: To verify age and identity in accordance with KYC guidelines.
• Security Verification: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: Usage analytics to improve and enhance your platform experience.
• Contact: To send important updates, offers, and support messages.
• Legal Obligation: To comply with applicable laws and regulations.

B8visa does not retain data beyond what is necessary. Retention periods are determined by the type of data:

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Log Data: Up to 12 months.
• Cookie Data: Until the end of your session, or up to 30 days maximum.

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify any individual.

If a legal dispute or investigation is ongoing, relevant data may be retained for an extended period.

B8visa never shares your personal data with third parties for commercial purposes. However, limited sharing may occur in the following circumstances:

• Payment Processor: Approved payment gateways such as Mobile Pay and Nagad for processing deposits and withdrawals — only the information necessary to complete each transaction.
• Law Enforcement: Where legally required by court order or government directive.
• Game Provider: Minimum data required to operate games (session data only).
• Audit & Compliance: As required by the licensing authority.

In all such cases, we have strict confidentiality agreements with third parties. They may only use the data provided for the specified purpose and are not permitted to use or share it for anything else.

The b8visa website uses cookies. Cookies are small data files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for protecting login sessions and keeping the platform running properly. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme). Can be disabled from browser settings.
• Analytics Cookies: Used to understand which parts of the site are most visited. No personal data is stored.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

As a b8visa member, you have the following rights:

• Right to Access: You can request to see what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data once the relevant conditions are met.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Object: You may object to the processing of your data for specific reasons.
• Right to Portability: You may receive your data in a structured, portable format.

To exercise this right, support@b8visa.biz-. We will respond within 30 business days. Due to legal obligations, certain data may not be eligible for deletion — in such cases, we will explain the reason.

B8visa strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or store data from minors.

Age is verified at the time of registration. If a member is subsequently found to be under 18:

• The account will be closed immediately.
• All stored data will be permanently deleted.
• The transaction will be cancelled and legal action may be taken if necessary.

If you suspect a minor is using b8visa, please notify us immediately.

B8visa uses industry-standard technology and processes to keep your data secure:

• SSL/TLS Encryption: All data transfers across our website and app are encrypted.
• Firewall Protection: Multi-layer firewall to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Regular Audits: System security is regularly tested by independent third parties.
• Staff Training: All staff receive regular training on data protection practices.
• Data Backup: Data is securely backed up to prevent loss in the event of an unexpected incident.

In the event of a data breach (though we take every measure to prevent one), affected members will be notified within 72 hours and the matter will be resolved promptly.

B8visa may update this Privacy Policy when necessary. Changes may arise due to:

• Launching new services or features.
• Changes in laws or regulations.
• Policy updates based on member feedback.

Prior notice of any significant changes will be sent to your registered email or via SMS. The effective date will be reflected at the top of the page under "Last Updated".

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@b8visa.biz
• Support: Platform live chat (available 24/7)

We typically respond within 1–3 business days. Complex requests may take up to 30 business days.